Transparent shipping and return policies compliant with Indian Consumer Protection Act .
Last Updated: February 25, 2026
At Jeeshop, we strive to provide the best shopping experience with transparent shipping and return policies. Our policies are designed to be compliant with the Indian Consumer Protection Act 2019, RBI guidelines for online transactions.
Free Shipping above ₹0
30-Day Return Window
Easy Refund Process
24/7 Customer Support
Delivery Time: 7-10 business days
Cost: ₹0 (Free on all orders)
Tier 1 & 2 Cities: 7-10 days
Tier 3 Cities & Rural: 10-13 days
Note: Delivery times are estimates and may vary during festivals, holidays, or unforeseen circumstances. We cover 95% of Indian pin codes including remote areas.
Once your order is shipped, you'll receive:
Your Account
Track in "My Orders"
Customer Support
Call/WhatsApp for updates
Tracking information may take 24-48 hours to update after shipment. If tracking shows "delivered" but you haven't received your package, contact us within 48 hours.
Incorrect/insufficient address leading to return
Customer unavailable after 3 delivery attempts
Customer refuses delivery
In case of failed delivery, the order will be returned to us. A return shipping fee (₹149 domestic) will be deducted from your refund.
As per Indian Consumer Protection Act 2019, we offer a 30-day return window from the date of delivery for all eligible products.
| Refund Type | Processing Time | Refund Method | Deductions (if any) |
|---|---|---|---|
| Standard Return | 7-10 days | Original payment method | Return shipping (₹149) |
| Defective/Damaged | 5-7 days | Full refund + return shipping | None |
| Wrong Item | 3-5 days | Full refund + return shipping | None |
| Order Cancellation | 24-48 hours | Original payment method | None (if before shipping) |
Your bank/card provider determines the exchange rate and may charge currency conversion fees.
Bank/Card Provider Policies: Refund times may vary based on your bank or card provider's policies. We initiate refunds immediately upon approval, but processing times depend on financial institutions.
Our customer support team is available 24/7 to assist you with any shipping or return-related queries.
+919241891854
+91-9241891854
24/7 Chat Support
support@jeeshop.in
Response within 2 hours
This Shipping & Returns Policy is designed to be compliant with:
Last Updated: February 25, 2026. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting to the website.
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Compliant with Consumer Protection Act 2019
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